1. Introduction

These Terms & Conditions ("Terms") govern the access and use of the website, mobile application, loan application facilities, customer services and other services provided by Nitthish Finance ("Nithish Finance", "we", "us" or "our").

By accessing our website, application, submitting a loan application or availing any financial facility from us, you ("Customer", "Borrower", "you" or "your") acknowledge that you have read, understood and agreed to these Terms.

These Terms should be read together with the applicable loan application, sanction letter, loan agreement, schedule of charges, Customer Information Sheet/Key Facts Statement where applicable, security documents and any other documents applicable to your loan.

2. Eligibility

To apply for a loan from Nitthish Finance, the applicant must:

1. Be legally competent to enter into a contract.
2. Provide accurate and complete information.
3. Satisfy the eligibility requirements applicable to the relevant loan product.
4. Provide valid identity, address, income, banking and security documents as required.
5. Meet the credit assessment and underwriting requirements of Nitthish Finance.
6. Provide additional documents or information when reasonably requested.

Submission of an application does not create an obligation on Nitthish Finance to approve or disburse a loan.

3. Loan Products

Nithish Finance may offer financial products including, but not limited to:

A. Loan Against Property

Loans secured by eligible immovable property, subject to valuation, title verification, legal due diligence, credit assessment and applicable terms.

B. Working Capital Loan

Financing intended to support eligible business or working-capital requirements, subject to the sanctioned purpose, repayment structure and applicable security requirements.

C. Short-Term Loan Against Vehicle

Short-term financing secured against an eligible vehicle, subject to vehicle verification, valuation, documentation and applicable loan terms.

Nithish Finance may introduce, modify, suspend or discontinue products from time to time, subject to applicable law and contractual obligations already entered into with borrowers.

4. Loan Application

The Customer agrees to provide true, complete and accurate information in the loan application.

The Customer shall immediately notify Nithish Finance if any material information provided during the application process changes.

Nithish Finance may verify the information provided through lawful sources, documents, references, credit information companies, banking records, property records, vehicle records or other permitted verification mechanisms.

Providing false, misleading, forged or incomplete information may result in rejection of the application or other action permitted under the applicable agreement and law.

5. Credit Assessment

Nithish Finance may consider factors including:

• Income and repayment capacity
• Existing financial obligations
• Credit history
• Banking transactions
• Business performance
• Property value and title
• Vehicle value and condition
• Security offered
• Customer profile
• Loan purpose
• Repayment history
• Other relevant risk factors

The final loan amount, interest rate, tenure, repayment frequency, security requirements and other terms will be determined based on the applicable credit policy and individual assessment.

6. Loan Approval and Sanction

A loan application shall be considered approved only when Nitthish Finance issues an appropriate sanction/approval communication.

The sanction letter may specify:

• Sanctioned loan amount
• Interest rate
• Annualised interest rate/APR, where applicable
• Tenure
• EMI or repayment schedule
• Processing charges
• Documentation charges
• Other applicable charges
• Security/collateral requirements
• Insurance requirements, where applicable
• Conditions precedent to disbursement
• Other applicable terms

The Customer's acceptance of the applicable loan terms shall be recorded as required.

7. Loan Agreement

The loan agreement and related documents executed between Nitthish Finance and the Customer shall govern the specific loan transaction.

In case of any conflict between these general website/app Terms and the executed loan agreement, the specific loan agreement and applicable mandatory law shall prevail for matters relating to that loan.

The Customer should carefully read all loan documents before signing or accepting them.

8. Interest and Charges

Interest, processing fees and other applicable charges shall be communicated to the Customer before or at the time of entering into the loan transaction, as applicable.

The applicable interest rate and method of calculation shall be specified in the relevant loan documents.

The Customer shall be responsible for payment of all charges expressly applicable to the loan, including, where applicable:

• Processing fees
• Documentation charges
• Legal charges
• Valuation charges
• Registration/statutory charges
• Insurance charges
• Late-payment/penal charges, where legally and contractually applicable
• Other charges specifically disclosed in the applicable loan documents

No charge shall be imposed contrary to applicable law.

9. Disbursement

Loan disbursement shall be subject to satisfaction of all conditions specified in the sanction letter and loan agreement.

These may include:

• Completion of KYC
• Execution of loan documents
• Creation/perfection of security
• Verification of property or vehicle
• Submission of required documents
• Payment of applicable charges
• Completion of legal and technical verification
• Compliance with other conditions specified in the sanction letter

Nithish Finance may withhold or defer disbursement where applicable conditions have not been satisfied.

10. Repayment

The Customer shall repay the loan in accordance with the repayment schedule provided by Nithish Finance.

Repayment may be made through permitted modes such as:

• Bank transfer
• NACH/ECS/e-mandate
• UPI or other approved digital payment methods
• Other payment methods communicated by Nitithish Finance

The Customer must maintain sufficient funds in the designated bank account when an automated repayment mandate is used.

11. Delayed Payment and Default

A Customer shall be considered in default if the Customer fails to make repayment or otherwise breaches the applicable loan agreement.

Consequences of default may include, subject to the applicable agreement and law:

• Application of applicable charges
• Recovery of outstanding dues
• Reporting of repayment information to credit information companies, where applicable
• Enforcement of security/collateral
• Legal proceedings
• Recovery expenses, where legally permissible

Nithish Finance shall follow applicable laws and its approved recovery practices while undertaking recovery.

12. Security and Collateral

Where a loan is secured, the Customer shall provide the security specified in the sanction letter and loan agreement.

For property-secured loans, this may include creation of mortgage or other legally permissible security.

For vehicle-secured loans, this may include creation of appropriate security interest over the vehicle.

The Customer shall not create any conflicting charge or dispose of secured assets without obtaining the required written consent from Nitithish Finance, where such consent is required under the loan agreement.

13. Property Documents

For loans secured against property, the Customer shall provide documents reasonably required for legal and technical verification.

Nitthish Finance may conduct:

• Title verification
• Encumbrance verification
• Property valuation
• Legal due diligence
• Ownership verification
• Site inspection
• Other relevant checks

The Customer represents that the information and documents provided are genuine and accurate.

14. Vehicle-Related Loans

For loans secured against vehicles, the Customer may be required to provide:

• Registration Certificate
• Insurance
• Identity documents
• Address proof
• Vehicle photographs
• Vehicle valuation information
• Other documents reasonably required

The Customer shall not provide forged, altered or misleading vehicle documents.

15. Customer Responsibilities

The Customer agrees to:

1. Provide accurate information.
2. Submit genuine documents.
3. Repay the loan on time.
4. Maintain adequate funds for scheduled repayments.
5. Inform Nitthish Finance about material changes in contact details.
6. Protect OTPs, passwords and account credentials.
7. Cooperate with verification requirements.
8. Maintain the security/collateral in accordance with the loan agreement.
9. Use the loan for the sanctioned purpose where such purpose is specified.
10. Comply with the applicable loan agreement.

16. KYC and Verification

Nithish Finance may conduct customer identification, KYC, AML, credit, address, income, property, vehicle and other verification procedures as required by applicable law and internal policies.

The Customer authorises Nithish Finance to verify information provided by the Customer through lawful means.

The Customer shall provide additional information when reasonably required for completing verification or maintaining records.

17. Credit Information

Where legally permitted and applicable, Nithish Finance may obtain and/or report information relating to the Customer's credit facilities, repayment behaviour and outstanding obligations to credit information companies and other authorised entities.

The Customer understands that repayment behaviour may affect the Customer's credit profile.

18. Electronic Communication

The Customer consents to receiving communications relating to the loan and services through permitted channels including:

• SMS
• Email
• Telephone
• WhatsApp or other approved messaging channels
• Mobile application
• Website
• Physical communication

Important contractual documents may be provided through legally permissible electronic or physical means.

19. Data and Privacy

Nithish Finance may collect and process personal information required for:

• Customer identification
• KYC
• Credit assessment
• Loan processing
• Disbursement
• Repayment
• Customer service
• Fraud prevention
• Legal and regulatory compliance
• Credit reporting
• Recovery and enforcement
• Other legitimate business purposes

Customer information shall be handled in accordance with applicable law and Nithish Finance's Privacy Policy.

Nithish Finance shall not use customer information for purposes prohibited by applicable law.

20. Website and Application Use

The Customer shall not:

• Use the website/application for unlawful purposes.
• Attempt to gain unauthorised access.
• Upload malicious software.
• Interfere with the operation of the website/application.
• Provide false information.
• Impersonate another person.
• Attempt to access another customer's account or information.

Nithish Finance may suspend or restrict access where it reasonably believes that the website/application is being misused.

21. No Guarantee of Loan Approval

Information displayed on the website, advertisements or application does not constitute a guarantee of loan approval.

22. Third-Party Services

Nithish Finance may use authorised third-party service providers for services such as:

• KYC verification
• Credit bureau services
• Payment processing
• E-mandate/NACH services
• Legal verification
• Property valuation
• Vehicle valuation
• Technology services
• Communication services

Such services may be subject to the terms and policies of the relevant service provider.

23. Intellectual Property

The Nithish Finance name, logo, trademarks, website content, graphics, designs, text and other intellectual property belong to Nithish Finance or its respective licensors.

No person may reproduce, modify, distribute or commercially use such material without appropriate permission, except where permitted by law.

24. Limitation of Liability

Nithish Finance shall take reasonable measures to maintain the availability and security of its website and digital services.

However, Nithish Finance shall not be responsible for losses arising solely from circumstances beyond its reasonable control, including network failures, telecommunications failures, technical interruptions, natural disasters, third-party service failures or other force majeure events, subject to applicable law.

Nothing in these Terms shall exclude or limit liability that cannot legally be excluded or limited.

25. Amendments

Nithish Finance may update these Terms from time to time to reflect changes in:

• Products
• Services
• Technology
• Business practices
• Applicable laws
• Regulatory requirements

The updated Terms may be published on the website or application.

Changes to the specific terms of an existing loan shall be governed by the applicable loan agreement and applicable law.

26. Grievance Redressal

Customers may contact Nithish Finance regarding complaints, service issues or grievances through the contact details published by the company.

Customer Care: 98431 39926

Address: 7/B, Nithish Tower, Kudaiyur, Coimbatore Main Road, Mettupalayam - 641301, Tamil Nadu.

Nithish Finance will maintain an appropriate grievance redressal mechanism applicable to its business and regulatory status.

If Nithish Finance becomes a regulated entity subject to a specific RBI grievance mechanism, the applicable regulatory escalation mechanism and details will be published and communicated as required.

27. Recovery Practices

Nithish Finance and its authorised representatives shall undertake recovery activities in accordance with applicable law and the terms of the relevant loan agreement.

Recovery shall not involve unlawful threats, harassment, intimidation or other prohibited practices.

Where recovery agents are used, they shall be subject to applicable requirements and company policies.

28. Governing Law and Jurisdiction

These Terms shall be governed by the laws applicable in India.

Subject to applicable law, courts having appropriate jurisdiction in Coimbatore, Tamil Nadu shall have jurisdiction over disputes arising from these Terms.

Nothing in this clause shall restrict any statutory dispute-resolution or grievance mechanism available to the Customer under applicable law.

29. Severability

If any provision of these Terms is determined to be invalid, unlawful or unenforceable, the remaining provisions shall continue to remain effective to the extent permitted by law.

30. Entire Agreement

These Terms, together with the applicable loan application, sanction letter, loan agreement, schedules, disclosures, policies and other documents applicable to the Customer's loan, constitute the contractual framework governing the relevant services and loan transaction.

31. Customer Acknowledgement

By submitting a loan application, accessing the Nitthish Finance application/website or accepting a loan facility, the Customer confirms that:

• The information provided is true and accurate.
• The Customer has read and understood the applicable terms.
• The Customer agrees to comply with the repayment obligations.
• The Customer understands that loan approval is subject to credit assessment.
• The Customer agrees to provide documents and information reasonably required for processing and servicing the loan.
• The Customer understands that the specific loan agreement and sanction documents will contain the final financial and contractual terms applicable to the loan.